Reporting system

Incident Report for RetailOps

Resolved

We have been monitoring the fix closely and are confident it has provided full resolution at this point.

Posted Oct 25, 2019 - 16:06 PDT

Monitoring

We have released a fix that has provided resolution and will monitor the issue to ensure results are as we expect.

Posted Oct 25, 2019 - 14:45 PDT

Update

We are now implementing a solution to the technical difficulties seen in some instances of reporting.

Posted Oct 25, 2019 - 13:24 PDT

Identified

RetailOps has identified the cause of the reporting errors and is now actively working on a solution.

Posted Oct 25, 2019 - 11:17 PDT

Investigating

RetailOps is aware the reporting system is having some intermittent technical difficulties. We are actively investigating the situation.

Posted Oct 25, 2019 - 09:45 PDT